Customer base
Your customer portfolio allows you to consolidate all your customer data: contact details, contracts, event history, preferred time windows for maintenance, taking into account the regulatory requirements, etc.
Monitoring and event history of assets
KIMOCE allows to establish and maintain a single and shared customer asset to manage contractual equipments, their configurations, preventive maintenance plan, and their curative maintenance event history.
Monitoring of agreements and SLA
KIMOCE enables you to follow your contracts and your warranties as part of your commitments to your customers, but also to analyse their profitability.
Customer portal
Through an intuitive and ergonomic portal, your customers can send a support request in no time. They have the follow-up of their preventive and curative interventions and manage their equipments and associated contracts. This differentiating tool highlights your quality of service through indicators dedicated to your customers.
Get a demonstration!
Get a demo and discover what KIMOCE software can achieve within a single day!